Correspondence Address

Tower 2, 126 SBP, Gateway of Dreams
Opp. Air Force Station, Zirakpur, Punjab – 140603

Call Us

+91 9915527487

Mail Us

contact@reyanza.com

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Frequently Asked Questions

I’m confused about which Reyanza perfume to choose. Can you help me?

Absolutely. Start with the kind of fragrance personality you naturally enjoy:

Glacier — Fresh & Versatile
Best for work, college, travel and everyday wear.

Titan — Bold & Confident
Best for evenings, dates, dinners and social occasions.

Bloom — Bright & Floral
Best for daytime, brunches, casual outings and uplifting feminine moments.

Grace — Elegant & Refined
Best for work, dinners, functions, weddings and polished occasions.

Noir — Rich & Distinctive
Our unisex option for those who prefer something deeper and more individual.

If you are still unsure, starting with a discovery set can help you experience different Reyanza personalities before deciding on your favourite.

concern so we can help you faster.

Can I try Reyanza before buying a 50 ml bottle?

Yes.

Reyanza discovery sets are designed for exactly that purpose — to reduce the uncertainty of buying fragrance online.

You can experience different fragrances in your own routine, on your own skin and in your own environment before deciding which one suits you best.

Our current discovery set is also available separately at approximately ₹399 including standard shipping, subject to the current website offer.

Under our current launch offer, eligible customers purchasing a ₹799 50 ml Reyanza perfume also receive a complimentary 3 × 5 ml travel/discovery set.

How long does Reyanza perfume last?

Fragrance performance can vary from person to person.

Skin, weather, application, environment, clothing and individual perception can all affect how long a fragrance feels noticeable and how strongly it projects.

Because of this, Reyanza does not believe in making exaggerated or unrealistic longevity promises.

We aim to provide honest product information based on the finished fragrance and real-world performance rather than simply promising a fixed number of hours for everyone

How long will my Reyanza order take to arrive?

Most confirmed orders are intended to be dispatched within approximately 1 business day.

After dispatch, delivery is generally estimated at approximately 2–4 days, depending on your location and courier serviceability.

Please remember that this is an estimated delivery period, not a guaranteed delivery date. Remote locations, holidays, weather or courier delays may occasionally require additional time.

Where available, tracking details will be shared after dispatch.


 

That means you can wear your pieces with confidence in your everyday routine. To keep the shine beautiful for longer, we recommend avoiding direct contact with perfumes, harsh chemicals, and storing your jewellery in a dry place when not in use.

Is Cash on Delivery available? What payment methods can I use?

You may also pay through supported online methods such as:

  • UPI

  • Debit or credit card

  • Net banking

  • Available payment gateways

COD availability may depend on your PIN code and courier serviceability.

For COD orders, please provide an active mobile number and ensure someone is available to receive the shipment.

What happens if my perfume arrives damaged, leaking or if I receive the wrong product?

Please contact Reyanza as soon as possible.

We request that you notify us within 24 hours of delivery wherever reasonably possible and send:

  • your order number;

  • a short description of the issue;

  • clear photographs of the product; and

  • clear photographs of the packaging.

For eligible damaged, leaking or incorrect-product claims, replacement is normally our primary remedy.

If replacement is not reasonably possible, another appropriate remedy may be offered in accordance with our Cancellation, Replacement, Return & Refund Policy.

You can contact us at:

contact@reyanza.com
+91 99155 27487

Can I return a perfume if I simply don’t like the fragrance?

Because perfume is a personal-use product and fragrance preference is subjective, we do not ordinarily accept opened or used perfumes for return simply because the fragrance is not personally preferred.

This is one reason we encourage customers who are uncertain about their fragrance preference to consider a discovery format first.

Returns or replacements are handled separately where the product is damaged, leaking, incorrect or there is another genuine fulfilment issue.

Nothing in our policy limits any mandatory consumer rights available under applicable law.


 

I’m buying Reyanza as a gift. What should I choose?

If you already know the recipient’s taste, choosing a full-size fragrance can make a beautiful and practical gift.

A simple guide:

For him:
Glacier for a fresher, versatile personality.
Titan for something bolder and more evening-oriented.

For her:
Bloom for a brighter floral personality.
Grace for something more elegant and refined.

For someone who enjoys deeper fragrances:
Noir is our richer unisex option.

If you do not know their fragrance preference, a discovery set is often the safer choice because it lets the recipient experience different fragrances and choose personally.

That turns the gift from a guess into a fragrance-discovery experience.

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